Refund policy

Refund Policy

Because our products are food and beverage items, we cannot accept returns or exchanges once they have been shipped. However, we want you to be completely satisfied with your order. Refunds or replacements will be issued in the following cases:

• The product was damaged during shipping.

• You received the wrong product.

• The product was defective or expired at the time of delivery.

To request a refund or replacement, please contact us at info@grambeverages.com within 7 business days of delivery. Be sure to include your order number and a photo of the issue so we can resolve it quickly.

Once approved, refunds will be issued to your original method of payment. Replacements (where applicable) will be shipped at no additional cost.